Tag Archives: automation

PDT – Install System Center in 1 (one) hour

Posted on 27/04/2013 by Marcel Zehner

If you are a Microsoft System Center enthusiast like me, then you are faced with the challenge to install all those products over and over again. Well, when using the PowerShell Deployment Toolkit this gets a bit easier because it … Continue reading →

Posted in System Center (without SCSM) | Tagged automate, automation, deploy, pdt, powershell, toolkit | Leave a comment

News in SCSM12 (Beta) #4 – Enable Self Service for Service Requests

Posted on 29/10/2011 by Marcel Zehner

In my last blog post I talked about automating Service Requests with Service Manager 2012, and I also promised to show how to allow end users and other consumers to directly create new Service Requests from a Web Portal. This … Continue reading →

Posted in SCSM | Tagged automation, scsm12, self service, service manager, service request, service request fulfillment, sm12, web portal | 9 Comments

News in SCSM12 (Beta) #3 – Automation of Service Requests

Posted on 28/10/2011 by Marcel Zehner

In my last blog post I talked about the new Service Request Work Item type and how to use them. Service Requests are great, but it would be even cooler to automate the IT processes behind it. This is possible when … Continue reading →

Posted in SCSM, System Center (without SCSM) | Tagged automation, orchestrator, runbook, sco, scsm, scsm12, service request, service request fulfillment, sm12 | 11 Comments

SCO (System Center Orchestrator) 2012 Beta 1 – Overview

Posted on 20/06/2011 by Marcel Zehner

The next Release of Service Manager (SCSM 2012) will be available around end 2011. To drive automation to the next level, SCSM 2012 will contain a connector to System Center Orchestrator 2012 (today known as “Microsoft Opalis”) that allows us … Continue reading →

Posted in System Center (without SCSM) | Tagged automation, opalis, orchestrator, sco, workflow | Leave a comment

Auto-Assign unassigned Incidents by using the SCSM Extensions V2.0 OIP

Posted on 03/05/2011 by Marcel Zehner

What about days when no one feels responsible for assigning Incidents to Support Groups and/or Analysts? In such cases a workflow that reports unassigned Incidents would be helpful. If needed, the workflow could also assign these Incidents automatically to a … Continue reading →

Posted in SCSM, System Center (without SCSM) | Tagged assign, auto-assign, automate, automation, opalis, scsm extensions, workflow | 11 Comments

SCSM Extensions V2.0 OIP (Opalis Integration Pack)

Posted on 01/05/2011 by Marcel Zehner

Some weeks ago I released the first Version of the SCSM Extensions OIP. This OIP allows Administrators to create workflows in Opalis to automate things. It contains some activities that are not contained in the SCSM OIP from Microsoft. During my work with Service … Continue reading →

Posted in SCSM, System Center (without SCSM) | Tagged automate, automation, opalis, runbook, scsm, scsm extensions, workflow | 13 Comments

Opalis Integration Pack Extension for Service Manager

Posted on 02/04/2011 by Marcel Zehner

I started a new Opalis Integration Pack project that allows administrators to easily communicate with Service Manager. The Integration Pack that Microsoft delivers is great, but some often used activities (I use) are not present and you have to use … Continue reading →

Posted in SCSM, System Center (without SCSM) | Tagged auto-close, autoclose, automate, automation, export, management packs, mp, opalis | 10 Comments

Creating special Activities – Part 2/2

Posted on 09/02/2011 by Marcel Zehner

Using Activities in Service Manager allows you to collect Information about tasks and build them together in Change Requests. In the first Part I talked about custom activity classes and how to use them in Templates. In the second Part I … Continue reading →

Posted in SCSM, System Center (without SCSM) | Tagged activities, activity, automate, automation, opalis, workflow | Leave a comment

Service Manager Workflows – Part 1

Posted on 17/01/2011 by Marcel Zehner

To automate tasks, Service Manager brings it’s own Workflow Engine. Using the Authoring Tool you can build detailed Workflows to automate almost any task you want. And the best thing: it’s pretty easy! In this Blogpost Series i will show … Continue reading →

Posted in SCSM | Tagged authoring tool, auto-close, autoclose, automation, powershell, workflow | 8 Comments

Automated Change Requests using Microsoft Opalis

Posted on 03/01/2011 by Marcel Zehner

If you want to automate certain processes, then Microsoft Opalis is the way to go. With this Orchestration and Workflow engine it possible to automate cross-silo processes without writing a single line of code. of course, if you have special … Continue reading →

Posted in SCSM | Tagged automation, change requests, integration pack, opalis | 1 Comment