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Tag Archives: self service
Speaker @ System Center Universe (SCU) APAC 2015
This year I have a chance to present at System Center Universe APAC in Singapore – as far as I remember this is the first time I present in Asia More than 20 speakers that you might know from the … Continue reading
Posted in Events/Speaking
Tagged automation, azure, cmdb, data model, SCU, self service, service manager, ssp, System Center Universe
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News in SCSM12 (Beta) #4 – Enable Self Service for Service Requests
In my last blog post I talked about automating Service Requests with Service Manager 2012, and I also promised to show how to allow end users and other consumers to directly create new Service Requests from a Web Portal. This … Continue reading
Posted in SCSM
Tagged automation, scsm12, self service, service manager, service request, service request fulfillment, sm12, web portal
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