Tag Archives: web portal

Access the SM12 Web Portal using an Alias

SM12¬†brings a new Web Portal that is based on SharePoint. This is pretty cool because you can now combine the Service Manager functionality together with the rich function set of SharePoint. One thing I normally do is creating an alias … Continue reading

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News in SCSM12 (Beta) #4 – Enable Self Service for Service Requests

In my last blog post I talked about automating Service Requests with Service Manager 2012, and I also promised to show how to allow end users and other consumers to directly create new Service Requests from a Web Portal. This … Continue reading

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