Tag Archives: auto-assign

Auto-Assign unassigned Incidents by using the SCSM Extensions V2.0 OIP

Posted on 03/05/2011 by Marcel Zehner

What about days when no one feels responsible for assigning Incidents to Support Groups and/or Analysts? In such cases a workflow that reports unassigned Incidents would be helpful. If needed, the workflow could also assign these Incidents automatically to a … Continue reading →

Posted in SCSM, System Center (without SCSM) | Tagged , , , , , , | 11 Comments