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Tag Archives: auto-assign
Auto-Assign unassigned Incidents by using the SCSM Extensions V2.0 OIP
What about days when no one feels responsible for assigning Incidents to Support Groups and/or Analysts? In such cases a workflow that reports unassigned Incidents would be helpful. If needed, the workflow could also assign these Incidents automatically to a … Continue reading
Posted in SCORCH, SCSM
Tagged assign, auto-assign, automate, automation, opalis, scsm extensions, workflow
11 Comments
