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Tag Archives: relationship
SCSM QuickVids for “SCSM 2012/2012R2 Authoring” – Video 4: Create a custom form (Step 1)
Shame on me! It’s exactly one year since I published my last video of this series. The idea behind this video series is to give an introduction to the authoring options you have with System Center Service Manager. In the … Continue reading
Posted in SCSM
Tagged authoring, authoring extensions, class, relationship, seal, type projection, vsae
7 Comments
Service Manager: Create a “Reviewers” object by using PowerShell #SCSM
You might be aware that Service Manager allows you to use Review Activities (RA) in a SR or CR to approve requests. RAs can be easily added to the process in the SCSM console. After adding the RA, you must … Continue reading
Posted in SCSM
Tagged approval, approver, membership, powershell, ra, relationship, reviever
4 Comments
SCSM QuickVids for “SCSM 2012/2012R2 Authoring” – Video 3: Create a relationship and a type projection #SCSM
In this video we will extend the VSAE MP project with a relationship and a type projection. The “car” class will be extended with a relationship that will allow to assign a “driver” to car CIs. The type projection will … Continue reading
Posted in SCSM
Tagged authoring, authoring extensions, class, relationship, seal, type projection, vsae
10 Comments
SCSM QuickVids for “SCSM 2012/2012R2 Authoring” – Video 2: Create a class #SCSM
In this video we will create a first class in our VSAE project. The class will later be used to manage car CIs. Some basic properties with different data types and an enum list will be added to the class. … Continue reading
Posted in SCSM
Tagged authoring, authoring extensions, class, relationship, seal, type projection, vsae
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“How to create HP ProLiant objects manually in the CMDB”
Many of my customers start their Service Manager implementation by implementing Configuration Management first. This indeed makes sense, because as soon as objects and relationships are available in the CMDB and under change control, they know what’s going on behind … Continue reading
Documentation of SCSM Relationship Classes
When you are dealing with Service Manager or especially CMDB’s you know that it’s all about relationships. Service Manager delivers tons of different relationships between object classes that will help you to build the relationships to reflect your needs. Of … Continue reading
Sample MP – Relation between classes, type projections, views and forms
Based on several requests, I created a sample MP that has a class definition with a relationship to another class, a type projection, a view that uses the type projection and a specific form for managing objects of this class. … Continue reading
Posted in SCSM
Tagged class, classes, projections, relation, relations, relationship, service request, type projections, view, views
8 Comments
Get the SMTP Address of a User CI
Due to a notification requirement of a customer, I needed to somehow access the SMTP address of a User CI in the CMDB. This is not that easy, because the SMTP address is not directly stored on the user object, … Continue reading
Posted in SCSM
Tagged address, notification, opalis, relation, relationship, runbook, SMTP, workflow
7 Comments
Starting the SCCM Remote Control Client from the Service Manager Console, Part 2 (aka “how to dynamically add information to tasks”)
A while ago I have written an article about how to create custom tasks. One question that came up was: “How can I bring information from an incident to the task (as a task parameter)”? This article shows how.
Mobile Devices and SIM Cards
Some customers want to manage Mobile Devices. Unfortunately, no such classes exists out of the box in Service Manager. Therefore you have to create your own classes as well as build the relationships between those. In this article i will … Continue reading
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