Tag Archives: sccm

Self Service Software Ordering (using SCSM, SCCM and SCO)

Posted on 27/02/2012 by Marcel Zehner

This is something I hear a lot: customers want their end users to be able to order new software for their computers using a self service portal. As soon as the request is approved (if an approval is needed may depend … Continue reading →

Posted in SCSM, System Center (without SCSM) | Tagged , , , , , , , , | 29 Comments

Starting the SCCM Remote Control Client from the Service Manager Console, Part 2 (aka “how to dynamically add information to tasks”)

Posted on 03/04/2011 by Marcel Zehner

A while ago I have written an article about how to create custom tasks. One question that came up was: “How can I bring information from an incident to the task (as a task parameter)”? This article shows how.

Posted in SCSM | Tagged , , , , , | 7 Comments

Starting the SCCM Remote Control Client from the Service Manager Console

Posted on 06/03/2011 by Marcel Zehner

Tasks can be used to start different actions directly from the Service Manager Console without leaving the Console. This indeed makes sense because you can save a lot of time because you do not have to switch between multiple consoles … Continue reading →

Posted in SCSM | Tagged , , , | 7 Comments