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Author Archives: Marcel Zehner
Quick Info: Exchange Connector 3.0 is now RTM and finally supported!
We had to go a long way, but now it’s finally here: the Exchange Connector 3.0 for Service Manager is now RTM and officially supported by Microsoft. You can download it from here –> http://www.microsoft.com/en-us/download/details.aspx?id=38791 Cheers Marcel
PDT – Install System Center in 1 (one) hour
If you are a Microsoft System Center enthusiast like me, then you are faced with the challenge to install all those products over and over again. Well, when using the PowerShell Deployment Toolkit this gets a bit easier because it … Continue reading
Posted in System Center (without SCSM)
Tagged automate, automation, deploy, pdt, powershell, toolkit
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Another Intake Form – less pain in this (Service Manager) world
Service Desk employees are often faced with the situation that they do not know if the user that is calling is reporting an incident or has a request for service. By using a good questioning technique he can try to … Continue reading
MVP 2013 “System Center Cloud and Datacenter Management” – #MVP #MVPBuzz rocks!
Today I received one of the most important Mails of the year My MVP Status was renewed for another year! The MVP program allows you to get in touch with lots of specialists, enthusiasts and geeks, some of them becoming … Continue reading
“How to create HP ProLiant objects manually in the CMDB”
Many of my customers start their Service Manager implementation by implementing Configuration Management first. This indeed makes sense, because as soon as objects and relationships are available in the CMDB and under change control, they know what’s going on behind … Continue reading
Adding an ID or auto incrementing property to default classes
We have lots of Service Manager customers that have comprehensive CMDBs where they store all kind of object types and relationships. When defining your very own classes you know that every class should have a key property. Often this is … Continue reading
Posted in SCSM
Tagged auto increment, classes, default, id, key property, properties, propery
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Documentation of SCSM Relationship Classes
When you are dealing with Service Manager or especially CMDB’s you know that it’s all about relationships. Service Manager delivers tons of different relationships between object classes that will help you to build the relationships to reflect your needs. Of … Continue reading
Linking Parent/Child Incidents together using Orchestrator
“How can I use SCORCH to link Parent Incidents with Child Incidents?” seems to be a common question that I get a lot. So I decided to write a quick post on this topic. In this example I will use … Continue reading
Marcel@MVP Summit 2013
In two weeks I will attend the MVP Global Summit 2013 in Redmond and Bellevue/USA. For this event, Microsoft invites all MVPs worldwide (approx 4000) for a great week of learning, sharing and having fun! For me it’s a great … Continue reading
Installing the SCSM SSP – Error executing Custom Action “CreateSharePointWebSite.F175D191_81C3_4A7D_A05B_6A250575B468”
I had this error today while installing a new SCSM SSP Server in my lab. At the end it was a pretty simple thing to fix, but it cost me some time to figure it out. Just wanted to share … Continue reading
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