Installing the SCSM SSP – Error executing Custom Action “CreateSharePointWebSite.F175D191_81C3_4A7D_A05B_6A250575B468”

I had this error today while installing a new SCSM SSP Server in my lab. At the end it was a pretty simple thing to fix, but it cost me some time to figure it out. Just wanted to share with you in case you run into the same thing.

I have the following setup

  • Two Management Servers with SCSM 2012 SP1 based on Windows Server 2012
  • One SQL Server with SQL Server 2012 based on Windows Server 2012 hosting the Service Manager database
  • One SharePoint Foundation Server based on Windows Server 2008 R2

I tried to install SCSM with SP1 on the SharePoint Server to build a brand new SSP and got the following error:


After multiple retries and some time without success, I found the following line in the Setup Log.


Some binging and it turned out to be a problem with the combination of SharePoint Foundation 2010 RTM and SQL Server 2012 RTM. The resolution was quiet simple: Installing SharePoint Foundation 2010 Service Pack 1. After that, everything went smoothly and the Web Components could be installed. SSP is now up and running.

Lessons learned for me: update all components in the environment even when it’s only a lab … what a greenhorn mistake Smiley


About Marcel Zehner

Microsoft Azure MVP
This entry was posted in SCSM and tagged , , , , , . Bookmark the permalink.

3 Responses to Installing the SCSM SSP – Error executing Custom Action “CreateSharePointWebSite.F175D191_81C3_4A7D_A05B_6A250575B468”

  1. Jake says:

    Marcel- You are a lifesaver. Thankfully I am a greenhorn so this mistake is acceptable πŸ™‚

    • Marcel Zehner says:


      Glad this post helped you out πŸ™‚


      • Ian Burnell says:

        I am using the slipstreamed version SharePoint foundation 2010 with sp2 “SharePoint_SP2_en-us.exe” but I get the exact same error installing SCSM web portal

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