Tag Archives: email

Error using the Exchange Connector 3.0 RTM

The Service Manager Exchange Connector allows Service Manager to communicate with an Exchange Mailbox to create and update work items. It is mostly used to enable a good communication with end users. Installing the Exchange Connector is straightforward, but there’s … Continue reading

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Quick Info: Exchange Connector 3.0 is now RTM and finally supported!

We had to go a long way, but now it’s finally here: the Exchange Connector 3.0 for Service Manager is now RTM and officially supported by Microsoft. You can download it from here –> http://www.microsoft.com/en-us/download/details.aspx?id=38791 Cheers Marcel

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Using the Exchange Connector and the default Incident-by-Mail function together to get the best of both worlds

Wow, what a long title for a blog post! Due to a customer request I built the solution mentioned in the title some days ago. It works very good and satisfies the customers needs. What it does? It allows very … Continue reading

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