Tag Archives: exchange connector

How many attachments per Incident?

Posted on 18/07/2013 by Marcel Zehner

One of my customers had issues with the Service Manager Exchange connector. There were situations, where updating incidents killed the whole Service Manager management server. During analysis it turned out that they had many incidents with lots of attachments – … Continue reading →

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Quick Info: Exchange Connector 3.0 is now RTM and finally supported!

Posted on 27/04/2013 by Marcel Zehner

We had to go a long way, but now it’s finally here: the Exchange Connector 3.0 for Service Manager is now RTM and officially supported by Microsoft. You can download it from here –> http://www.microsoft.com/en-us/download/details.aspx?id=38791 Cheers Marcel

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Using the Exchange Connector and the default Incident-by-Mail function together to get the best of both worlds

Posted on 14/05/2011 by Marcel Zehner

Wow, what a long title for a blog post! Due to a customer request I built the solution mentioned in the title some days ago. It works very good and satisfies the customers needs. What it does? It allows very … Continue reading →

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