Category Archives: System Center (without SCSM)

Error when installing SCSM12 and SCO12

Today I ran into a problem when installing some new Private Cloud components for a customer. When installing SC Orchestrator 2012 and SC Service Manager 2012, after going through the wizard, I immediately got an MSI error with ID 1639 … Continue reading

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It’s all about the Service

When talking about monitoring and management IT people tend to focus on infrastructure components like servers, network devices etc. This is indeed important, but even more interesting is to have an eye on your applications and services that are consumed … Continue reading

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System Center 2012 Global Availability (RTM)

I’m attending MMS in Las Vegas these days. At today’s keynote (2 minutes ago) Brad Andersen announced the global availability of System Center 2012! This is pretty cool as you can now start designing and implementing all the cool things … Continue reading

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Dynamic Service Manager CMDB with System Center Orchestrator

One thing you have to keep in mind with Private Cloud Computing is the fact that requirements for CMDB change dramatically. Not only that your CMDB needs to manage new classes (e.g. Virtualization Hosts, Hypervisors, Guests, Clouds etc.) and Relationships … Continue reading

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Self Service Software Ordering (using SCSM, SCCM and SCO)

This is something I hear a lot: customers want their end users to be able to order new software for their computers using a self service portal. As soon as the request is approved (if an approval is needed may depend … Continue reading

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System Center 2012 Licensing

Microsoft announced the new licensing model for System Center 2012. There are some huge and very interesting changes. I’m gonna point out tho most important ones here … There will be no more “single product licenses” for servers, System Center 2012 … Continue reading

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News in SCSM12 (Beta) #8 – Permissions for triggering System Center Orchestrator runbooks

This question comes up a lot: “What permissions are needed to trigger runbooks in System Center Orchestrator?” Sure, you can give all service accounts administrative permissions on all components and that would work somehow, but this is not really what … Continue reading

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News in SCSM12 (Beta) #3 – Automation of Service Requests

In my last blog post I talked about the new Service Request Work Item type and how to use them. Service Requests are great, but it would be even cooler to automate the IT processes behind it. This is possible when … Continue reading

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SCO (System Center Orchestrator) 2012 Beta 1 – Overview

The next Release of Service Manager (SCSM 2012) will be available around end 2011. To drive automation to the next level, SCSM 2012 will contain a connector to System Center Orchestrator 2012 (today known as “Microsoft Opalis”) that allows us … Continue reading

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Auto-Assign unassigned Incidents by using the SCSM Extensions V2.0 OIP

What about days when no one feels responsible for assigning Incidents to Support Groups and/or Analysts? In such cases a workflow that reports unassigned Incidents would be helpful. If needed, the workflow could also assign these Incidents automatically to a … Continue reading

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