Tag Archives: scsm 2012

System Center Service Pack 1 released

Posted on 25/12/2012 by Marcel Zehner

It’s finally here on MSDN/Technet, and in a few days also downloadable for everyone: System Center 2012 Service Pack 1! We had to wait a long time for it and are now happy to see some new functionality and also … Continue reading →

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News in SCSM12 (Beta) #2 – Service Requests

Posted on 28/10/2011 by Marcel Zehner

One cool new process that Service Manager now supports is Service Request Management/Fulfillment. In Service Manager 2010 you had to use Incidents or Change Requests to address Service Requests – or you built a complete new Work Item type from … Continue reading →

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Marcel@TAP Airlift for Service Manager 2012

Posted on 22/05/2011 by Marcel Zehner

Hello everyone. I am very proud that we have two swiss customers working actively in the SCSM 2012 TAP together with itnetx as System Integrator (SI). We will join the TAP Airlift in Redmond in the second group from June … Continue reading →

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SCSM 2012 Scenario Preview – Requesting offerings by using the Self Service Portal

Posted on 06/05/2011 by Marcel Zehner

Over the next months I will write some articles to explain new features and possibilities of Service Manager 2012. Some information is already public, some is not. I will take care that only allowed public information will be published here. … Continue reading →

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System Center Service Manager 2012 – Preview

Posted on 12/04/2011 by Marcel Zehner

A few weeks ago, the first public details of the new Service Manager 2012 (formerly known as Service Manager 2012 R2) were released by Microsoft. To get a good overview, I will publish the most important details in this post.

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Speaker@Microsoft TechDays 2011

Posted on 31/03/2011 by Marcel Zehner

Microsoft TechDays is the largest technical event for Microsoft technologies (developers and IT Pros) in Switzerland. Together with Markus Erlacher and Walter Pitrof (both Technical Solution Professionals for Microsoft Switzerland) I will present some stuff around Service Manager – the … Continue reading →

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