Tag Archives: forms

SCSM Video Series – #1 Extending the Incident class and form

Posted on 02/08/2011 by Marcel Zehner

This is the very first part of a new Video Services that will show basic and advanced configuration and customization of Microsoft System Center Service Manager. This is a test run, because I got feedback of customers and also community … Continue reading →

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Remove the extensions tab on the Incident form

Posted on 26/07/2011 by Marcel Zehner

I have done this many times in the past months: extending the default Incident class with additional properties. With that you are able to save additional data with an Incident, so that you have all information in place when needed. … Continue reading →

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Changing the Incident Preview Form

Posted on 23/07/2011 by Marcel Zehner

When dealing with Incidents, you and your Service Desk people always want the most important information at hand to work effectively. One requirement could be to display information about incidents without opening them. Out of the box this is possible and … Continue reading →

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Relations between Objects

Posted on 02/01/2011 by Marcel Zehner

Sometimes it can be useful to group different objects together. One requirement could be, to group a Computer, a Monitor and a Printer Object together to form a Workplace Object. This could be useful to easily recognize which objects belong … Continue reading →

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