Tag Archives: inheritance

Relations between Objects

Sometimes it can be useful to group different objects together. One requirement could be, to group a Computer, a Monitor and a Printer Object together to form a Workplace Object. This could be useful to easily recognize which objects belong … Continue reading

Posted in SCSM | Tagged , , , , , , | 11 Comments

Creating Classes

In Service Manager, instances of classes represent managed objects. if you want to manage non-default objects, it’s necessary to create new custom classes. The creation of classes can be done in two different ways. First, classes can be created using … Continue reading

Posted in SCSM | Tagged , , , | 11 Comments