Control personalized views in SCSM

In SCSM Analysts have the option to change views for their specific needs. They can change the width of columns, hide columns completely or use grouping and sorting functions. All view personalizations are stored in the SCSM database so that users get their settings everytime they connect to SCSM, no matter from what device or console. From time to time there might be a need to reset these personalizations and set the views back to the original state. This blog post explains how this works.

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Operations Management Suite (OMS) – Alerting Part 1 (preview)

You might have heard of OMS already, Microsoft’s IT Management as a Service approach that delivers different capabilities from the cloud. Some days ago a new feature made it to the public preview status: Alerting! This means that OMS now allows to search for specific events and create alerts if needed. In this post I will quickly go through the new feature and show how it can be used.

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Microsoft Partner of the Year, fifth time in a row!

Today, during their annual “Connection Days” event, Microsoft Switzerland announced their “Partners of the Year” for different competencies. itnetX has been awarded “Partner of the Year 2015 – Cloud Platform”! This award underlines our commitment to helping customers transform their business into cloud-first scenarios. It also highlights the huge changes to our company over the last months: transitioning to a modern cloud platform partner.

The latest award joins an impressive list:

  • Microsoft Partner of the Year 2011 – Datacenter (itnetX)
  • Microsoft Partner of the Year 2012 – Datacenter (itnetX)
  • Microsoft Partner of the Year 2013 – Datacenter (itnetX)
  • Microsoft Partner of the Year 2014 – Datacenter (Syliance IT Services, since merged with itnetX)
  • Microsoft Partner of the Year 2015 – Cloud Platform (itnetX)

We’d like to thank all our ever-trusting customers who continue to allow us to design, build and operate solutions based on the very latest Microsoft products and technologies. Myself, I am super proud that we received this award again! Being part of the itnetX family and to work with highly skilled and motivated people day by day is really a privilege! Go go go!


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System Center Universe Europe – This was SCU Europe 2015!

I finally found some time for a recap of our annual community conference System Center Universe Europe. To sum it up: it was again a great success, the feedback was very positive and we will be back next year for sure! Here are some quick facts:

  • The conference was run by itnetX in Basel-Switzerland
  • 420 people from 20 different countries
  • 19 sponsors (thank you!)
  • 62 breakout sessions
  • 8 early morning discussions
  • Multiple parties for fun and networking

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  • Check out the SCU Europe Facebook page for more pictures and please like us! > Facebook
  • Check out our vimeo channel with the session recordings (90% of the sessions have been recorded) > Vimeo

Too bad it’s already over! But you know what? We are already working on the 2016 conference! For next year we have some big news: one is that we will move SCU Europe to Berlin-Germany! The conference will run August 24-26 2016 in the Berlin Congress Center, make sure you save the date now! Details will be announced by the beginning of 2016.

Thanks to all sponsors that make this event possible with their support! Thanks to all our rockstar speakers and experts for delivering awesome content! Thanks to the SCU Europe staff members that work hard behind the the scenes. And last but not least thanks to all the attendees for trusting us and encouraging us to continue with SCU Europe It was great to have you all and I am looking forward to welcome you again next in Berlin!


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System Center Universe 2015 Europe is just around the corner – will you be there?

In 4 weeks we will kick off the annual community conference “System Center Universe 2015 Europe” (SCU) for the third time. We again brought together some of the best speakers on the planet to present on systems & cloud management topics around Microsoft System Center, Azure, Hyper-V, Office 365, Windows Server, Windows 10 and much more. In 3 days you have a chance to select from more than 60 breakout sessions that are organized in 4 main tracks plus 1 side track. Many 3rd party vendors will be present in the expo hall so that you can learn about their products and solutions. If you want to exchange with the experts directly, you can use the ask-the-experts area or the 1-to-few side meetings.

We are very proud to host this conference again and hope you make your way to Basel-Switzerland to be part of this community happening!

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My new certification: MCSD – Azure Solutions Architect … or why I re-focus

Normally I do not blog about certifications I earned, but this one is somewhat special. The IT industry is transitioning, going through huge changes and the term “cloud” is in everyone’s head. This change will also impact many IT companies. They need to change their business models to be successful in the future, or – if they don’t – they will fail and disappear from the landscape. My company is also going through this change and we are in the middle of this transition, ready to help our customers to be successful with modern cloud technologies. Sure thing this also means that IT people need to re-think about the focus they have, and so do I. I am a cloud believer and want to prepare myself with the correct knowledge early enough. Therefore I decided to invest in Microsoft Azure technologies for the last months/years. This way I earned the brand new “MCSD: Azure Solutions Architect” certification. For that I needed to pass 3 exams:

  • 70-532 (Developing Microsoft Azure Solutions)
  • 70-533 (Implenenting Microsoft Azure Infrastructure Solutions)
  • 70-534 (Architecting Microsoft Azure Solutions)

I learned that if you want to be successful in the future, you have to transition yourself away from a traditional IT Pro to a more hybrid role – an IT Pro/Dev guy. That said, I am in the process to re-focus, of course not leaving my “old stuff” behind because I still love it. But this is my journey and it will of course also have an impact on my blog – so stay tuned for more Cloud/Azure related stuff in the future. Think Azure!

Hope you still come back to my blog from time to time, it’s definitely worth it!


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Merger of itnetx gmbh and Syliance IT Services

Today I have some exciting news for you! My company itnetx gmbh will merge business with Syliance IT Services! Both companies are elite Microsoft system integrator partners located in Switzerland, both with a strong focus on Microsoft products and technologies. Our team will instantly grow to 25+ people and to 30 by the beginning of September.

With that merger of the Nr. 1 and Nr.2 datacenter partners in Switzerland (together we were awarded  with the “Microsoft Partner of the Year – Datacenter” for the last 4 years in a row!)  we will not only get stronger in the infrastructure area, we will also start pushing our cloud investments in Office 365 and software development instantly. All services will be delivered under the new company named itnetX AG starting July 1 2015. More details can be found on the company website under or in the official press release below.

This is a very exciting day for the whole team and we are all lookin forward to a great “Cloud First, Mobile First” future together with Microsoft.



Official Press Release

BERN/ZÜRICH. Two of the most important companies in the field of Microsoft Workplace, Cloud and Management Solutions, Syliance IT Services GmbH and itnetx gmbh, will merge as of 1st July 2015 to form the new company, itnetX AG.

A situation of market collaboration will prove to be fruitful: „This fusion makes sense and is
important”, says Markus Erlacher, CEO of itnetx gmbh, „we will combine our energies, create synergy and send a clear signal of intent that we are committed to growth and business expansion”. The merger of the two companies will strengthen the market leadership and enable more customers more intensive treatment from the company offices in Bern and Glattbrugg, Zürich.

„The ability to offer integrated solutions and services in the rapidly-evolving IT markets is essential for our success”, says Dieter Gasser, CEO of Syliance IT Services GmbH. „With this merger we are consolidating and expanding our range of services; we can offer our customers proprietary software solutions and architecture and process consulting, in addition to systems integration and managed services”.

The newly-formed itnetX AG is aiming at changes in the IT market and the Microsoft Cloud First, Mobile First strategy lies at the heart of the business model. The new organization comprises 5 strategic business units: Modern Workplace Solutions, Management Solutions, Cloud and Datacenter Solutions, and Software Solutions, all of which are complemented by Managed Services.

With focus on Microsoft-based solutions, the future portfolio will include SaaS offerings and
services such as Office 365, Microsoft Azure, Microsoft Intune and System Center, Windows Client and Windows Server. The whole package is rounded off with a range of software products targeted at Private and Public Cloud environments. This allows itnetX AG to advise customers much more comprehensively and bring added value to their business.

The work of itnetX AG also includes a continued active participation in the community with various blogs, book publications, 5 highly qualified MVPs (Most Valuable Professional) and private events such as the annual System Center Universe Europe (

More information available upon request via or visit

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