Tag Archives: templates

Building a simple release pipeline for ARM templates

Posted on 08/11/2017 by Marcel Zehner

Using release pipelines is a pretty common thing for agile developers, but not necessarily for IT Pros. However, they can still very much benefit from that process when working with their IT pro artefacts such as scripts, ARM templates, runbooks, … Continue reading →

Posted in Azure, DevOps | Tagged , , , , , , | 1 Comment

Change the Incident Template used by the Web Portal

Posted on 12/08/2011 by Marcel Zehner

The Web Portal allows end users to create Incidents. This is pretty cool because you can move to load for the Incident creation process away from the Service Desk people to the end users. If a new Incident is created, … Continue reading →

Posted in SCSM | Tagged , , , , , , | 2 Comments

Multi-Language Support for Mail Notification

Posted on 28/02/2011 by Marcel Zehner

Service Manager allows you to notify people (endusers, analysts, bosses etc.) by mail. Larger companies that span accross multiple countries may have a requirement to send out mails in different languages – depending on the language a specific person speaks. … Continue reading →

Posted in SCSM | Tagged , , , , | 9 Comments