Tag Archives: reports

Creating Custom Service Manager Reports with Parameters

Posted on 03/09/2012 by Marcel Zehner

A while ago I published an article on how to create custom Service Manager reports –> see here. This post is a follow up article that explains how to use report parameters to filter the displayed results. This can be … Continue reading →

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Data Cubes in Service Manager 2012 – Part 2/3 (Publishing Reports)

Posted on 06/02/2012 by Marcel Zehner

In the first blog post of this series I described the basic handling of data cubes, how to create them and how to slice and dice data by using excel. Now let’s go to the next step with Data Cubes in … Continue reading →

Posted in SCSM | Tagged , , , , , , | 15 Comments