Tag Archives: reports

Creating Custom Service Manager Reports with Parameters

A while ago I published an article on how to create custom Service Manager reports –> see here. This post is a follow up article that explains how to use report parameters to filter the displayed results. This can be … Continue reading

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Data Cubes in Service Manager 2012 – Part 2/3 (Publishing Reports)

In the first blog post of this series I described the basic handling of data cubes, how to create them and how to slice and dice data by using excel. Now let’s go to the next step with Data Cubes in … Continue reading

Posted in SCSM | Tagged , , , , , , | 15 Comments