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News in SCSM12 (Beta) #5 – Parent/Child Incidents

Posted on 30/10/2011 by Marcel Zehner

With SM12 it’s now possible to link multiple Incidents together. For that, a Parent Incident (or Master Incident) is created that then has relations to one or multiple Child Incidents. With SM10 this was only possible by linking multiple Incidents to Problem Records … Continue reading →

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