Tag Archives: change request

Accessing attached files of closed Change Requests

Posted on 20/04/2011 by Marcel Zehner

Due to a bug in Service Manager, it is no more possible to access attached files once a Change Request has been closed. The only thing you can do to get access to the files is changing the status of … Continue reading →

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Creating special Activities – Part 1/2

Posted on 07/02/2011 by Marcel Zehner

After installing Service Manager there are two types of activities that can be used in Change Requests: Manual Activities and Review Activities. When planning a Change Request you can chain multiple of those activities together. unfortunately, the attributes of those … Continue reading →

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