On June 26th 2014 I had the chance to present a SCSM session at the Dutch System Center user group during their annual Summer Night event. It was a great event with lots of content around System Center, Hyper-V and Azure Pack with a highly skilled audience and many well-known speakers. Thanks for letting me present!
My session was about some SCSM real-world customizations we have built for customers during the last years. I wanted to give the audience an overview of what’s possible with Service Manager customizations using the different available authoring tools.
The session was not recorded so I cannot give you any details about the demos I did, but at least you can download the slide deck here. Have fun!