Monthly Archives: December 2012

SCSM 2012 SP1 – Installation

Before you can enjoy the new features of SP1 you indeed need to install it. But I bet you already knew that In this article I will give you a quick overview of the installation process and the preparation steps. … Continue reading

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System Center Service Pack 1 released

It’s finally here on MSDN/Technet, and in a few days also downloadable for everyone: System Center 2012 Service Pack 1! We had to wait a long time for it and are now happy to see some new functionality and also … Continue reading

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All My Active Work Items – a great solution

When you support multiple ITIL Processes with Service Manager, your Analysts may complain that they have to constantly navigate in the console to see the objects they are responsible for or they have to work with. This is indeed a … Continue reading

Posted in SCSM | Tagged , , , , , , , | 3 Comments