Before you can enjoy the new features of SP1 you indeed need to install it. But I bet you already knew that In this article I will give you a quick overview of the installation process and the preparation steps. I will probably add some more information to this post later with some real-world experience – at the time of writing this is limited to my two lab and demo environments. Also, if YOU have other suggestions or want to report YOUR experience with SP1, feel free to comment. I will then upgrade the post with that additional information to make it even more valuable for other readers.
Step 1 – Preparation
First we have to prepare for rollback in case anything breaks during SP1 installation. So make sure you backup the following components before you start the installation:
- Service Manager Database
- Service Manager Data Warehouse Databases
- All unsealed Management Packs (manual export from the console or by using a PowerShell Script)
- Encryption Keys (SecureStorageBackup.exe in the “Tools” folder from the installation source)
- Optional: VM Snapshots of the Service Manager Servers
To install SP1 your Service Manager environment must have Update Rollup 2 or higher installed. If this is not the case, install the latest Update Rollup before you continue with your SP1 deployment. I suggest upgrading the Service Manager components in the following order:
- Data Warehouse Management Server
- Initial Management Server
- Additional Management Servers
- Web Content/SharePoint Web Part Servers
- Standalone Consoles
Some other tips that can be useful for a successful upgrade process:
- Restart all Servers that will be updated with SP1 before starting the upgrade process
- Check the Windows Event Logs for any errors and fix these issues
- Make sure that there are no open consoles or SSP connections
- Run the installation process from a local source (copy the source to the destination server)
- Run Setup.exe from an elevated PowerShell or Command Prompt to make sure you don’t run into any trouble because of the User Account Control (UAC) mechanism
One mentioned Technet Article under “Helpful Links” says, that you should disable the Data Warehouse Jobs before upgrading to SP1. If have not done this for my test lab and it worked like a charm. But it makes sense to follow this procedure. Make sure you start the jobs again after all components are updated.
Step 2 – Installation
Installing the Service Pack is straightforward and behaves more or less the same for all Service Manager components. Below are some screenshots of a SP1 Installation on a Data Warehouse Management Server.
Step 3 – Verification
When all components are updated some verification steps can help to proof a correct SP1 installation. When the console starts you should see “Service Pack 1” in the splash screen.
When the console is started you can again check the actual build by using “About Service Manager” from the “Help” menu.
All Service Manager Servers are updated with some new files that are living in the Service Manager installation directory. Check if the files (not all of them) are available in Version 7.5.2905.0
Now you are ready to benefit from the corrected, optimized and also brand new Service Pack 1 features.