Tag Archives: visual studio

Change the Incident Template used by the Web Portal

Posted on 12/08/2011 by Marcel Zehner

The Web Portal allows end users to create Incidents. This is pretty cool because you can move to load for the Incident creation process away from the Service Desk people to the end users. If a new Incident is created, … Continue reading →

Posted in SCSM | Tagged , , , , , , | 2 Comments