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Tag Archives: target end date
More transparency in SLO Management by reusing the “Target Resolution Time” field
SM12 has a great feature for Service Level Management. I will not go into any details because this was already described here or here. With SM12 you are very flexible to deal with different service levels, metrics and also time … Continue reading
Posted in SCSM, System Center (without SCSM)
Tagged runbook, sco, service level, slo, target end date, target resolution time
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