Tag Archives: target end date

More transparency in SLO Management by reusing the “Target Resolution Time” field

SM12 has a great feature for Service Level Management. I will not go into any details because this was already described here or here. With SM12 you are very flexible to deal with different service levels, metrics and also time … Continue reading

Posted in SCSM, System Center (without SCSM) | Tagged , , , , , | 50 Comments