Follow Me
Search
Categories
- Azure (65)
- DevOps (24)
- Events/Speaking (49)
- Exams/Awards (12)
- General (1)
- SCSM (112)
- Security (3)
- System Center (without SCSM) (26)
Tag Archives: problems
Auto-Close resolved Incidents
After a Ticket has been closed, it is no more possible to reopen it – this is why the “resolved” state exists. As long as a ticket is resolved, it can be re-opened. So one thing you have to deal … Continue reading
Posted in SCSM
Tagged auto-close, autoclose, closed, incidents, opalis, problems, resolved, smlets
25 Comments