Tag Archives: reporting

Using the Service Manager Dashboard

If you want to become your boss’ best friend, you need to impress him with great graphics and meaningful diagrams :). One way to achieve this goal is using the Service Manager Dashboard. It is based on SharePoint and can be … Continue reading

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Reporting Permissions

Service Manager supports a Delegation Model for different User Roles. However, if you want non-Administrators to see and use specific Reports, this is not possible using one of the default roles. To achieve this goal, you have to dig a … Continue reading

Posted in SCSM | Tagged , , , , , | 6 Comments