Category Archives: SCORCH

Session recording “Building a dynamic and automated rockstar CMDB with the Microsoft System Center suite”

Posted on 04/10/2013 by

At SCU 2013 DACH in Bern/Switzerland I had a session together with Kurt van Hoecke (inovativ) and Stefan Johner (itnetx) about how to extend Service Manager for your very own needs. We talked about adding properties to existing classes, add … Continue reading →

Posted in SCORCH, SCSM | Tagged , , , , , | 5 Comments

More transparency in SLO Management by reusing the “Target Resolution Time” field

Posted on 19/05/2012 by

SM12 has a great feature for Service Level Management. I will not go into any details because this was already described here or here. With SM12 you are very flexible to deal with different service levels, metrics and also time … Continue reading →

Posted in SCORCH, SCSM | Tagged , , , , , | 50 Comments

Import additional properties of ADDS Users to the CMDB

Posted on 15/05/2012 by

Step 1 – Prepare VIP User attribute in ADDS If you need more information about OIDs check out this link –> http://msdn.microsoft.com/en-us/library/windows/desktop/ms677620(v=vs.85).aspx Step 2 – Sync VIP User attribute to CMDB Install ADDS Powershell Module on Runbook Servers

Posted in SCORCH, SCSM | 2 Comments

Error when installing SCSM12 and SCO12

Posted on 09/05/2012 by

Today I ran into a problem when installing some new Private Cloud components for a customer. When installing SC Orchestrator 2012 and SC Service Manager 2012, after going through the wizard, I immediately got an MSI error with ID 1639 … Continue reading →

Posted in SCORCH, SCSM | Tagged , , , , , | 5 Comments

Dynamic Service Manager CMDB with System Center Orchestrator

Posted on 07/04/2012 by

One thing you have to keep in mind with Private Cloud Computing is the fact that requirements for CMDB change dramatically. Not only that your CMDB needs to manage new classes (e.g. Virtualization Hosts, Hypervisors, Guests, Clouds etc.) and Relationships … Continue reading →

Posted in SCORCH, SCSM | Tagged , , , , , , | 5 Comments

Self Service Software Ordering (using SCSM, SCCM and SCO)

Posted on 27/02/2012 by

This is something I hear a lot: customers want their end users to be able to order new software for their computers using a self service portal. As soon as the request is approved (if an approval is needed may depend … Continue reading →

Posted in SCCM, SCORCH, SCSM | Tagged , , , , , , , , | 29 Comments

News in SCSM12 (Beta) #8 – Permissions for triggering System Center Orchestrator runbooks

Posted on 12/11/2011 by

This question comes up a lot: “What permissions are needed to trigger runbooks in System Center Orchestrator?” Sure, you can give all service accounts administrative permissions on all components and that would work somehow, but this is not really what … Continue reading →

Posted in SCORCH, SCSM | Tagged , , , , , , , , | 7 Comments