Monthly Archives: March 2011

Speaker@Microsoft TechDays 2011

Microsoft TechDays is the largest technical event for Microsoft technologies (developers and IT Pros) in Switzerland. Together with Markus Erlacher and Walter Pitrof (both Technical Solution Professionals for Microsoft Switzerland) I will present some stuff around Service Manager – the … Continue reading

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SCSM Troubleshooting

Even the best products generate problems or show strange behavior sometimes – even Service Manager! So it’s very important to know what tools and techniques are available to analyze and troubleshoot problems. In this blog post I will cover the … Continue reading

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Automatically delete Objects that have the Status “Pending Delete”

When Configuration Items are deleted from the CMDB, these objects are not deleted instantly. Instead they are marked as deleted and are removed from the CI views. These CIs are now in the status “Pending Delete” and will remain in … Continue reading

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Marcel@MMS Las Vegas

Hi all Next week I will attend the Microsoft Management Summit (MMS) in Las Vegas. Always a good time to learn and make interesting contacts. So If you’re interested in discussions about Service Manager (and of course more :)), drop … Continue reading

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Formatting Problem when Reports are exported

Service Manager can be used to create Reports, either by creating them directly in the console or by using a schedule to automatically create reports based on a defined interval (see this blog post for more details). There are times when … Continue reading

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Scheduled Reports

One question that comes up frequently is how Service Manager reports can be scheduled. The good news: This can be done, hooray! The bad news: It cannot be done using the Service Manager console and it can be a bit … Continue reading

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Starting the SCCM Remote Control Client from the Service Manager Console

Tasks can be used to start different actions directly from the Service Manager Console without leaving the Console. This indeed makes sense because you can save a lot of time because you do not have to switch between multiple consoles … Continue reading

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