Daily Archives: 02/01/2011

CSV Import of Objects

Sometimes it is necessary to import a bunch of objects at the same time, for instance when you create a new custom class for managing objects that only live in Service Manager and cannot be imported by using connectors. For … Continue reading

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Custom Icons for Views and Folders

When you create your own Views and Folders, Service Manager uses Default Icons. This is fine, but for a better presentation and recognition of views it makes sense to use custom Icons – especially when you have created custom Classes … Continue reading

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Relations between Objects

Sometimes it can be useful to group different objects together. One requirement could be, to group a Computer, a Monitor and a Printer Object together to form a Workplace Object. This could be useful to easily recognize which objects belong … Continue reading

Posted in SCSM | Tagged , , , , , , | 11 Comments