Speaker@HASMUG #TE14D5 after TechEd 2014 US #SysCtr #SCSM

TechEd 2014 US will happen in a few days. From May 4-8 2014, tons of excellent sessions and content will be presented during the conference and I am really looking forward to learn new stuff, meet friends and of course enjoy some nice steaks Smiley

Because the city of Houston will be full of geeks this week, The Houston Area Systems Management User Group (HASMUG) uses that chance and planned an exciting additional learning day on Friday, May 16. They call it the TechEd 2014 Day 5. More information can be found here –> http://www.hasmug.com/te14d5/ or on Twitter using the tag #TE14D5.

I am honored that I was invited to present at this event together with more than 10 of my System Center, Hyper-V and Azure MVP buddies. I will show different customer requirements we had during the last years by different Service Manager customers and how we solved those. Here we go with the session details:

Title:
Customer Requirements First – Service Manager Customizations Without Limits

Description:
One of the strengths of Service Manager is that it allows you to customize almost everything. In this session SCCDM MVP Marcel Zehner will present a collection of useful real-world customizations that he and his team built for customers during the last years.

Level:
300

Come join me and learn what customizations are possible with Service Manager and get some nice ideas for your or your customers Service Manager infrastructures. Looking forward to get in touch with you in Houston!

Cheers
Marcel

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Marcel@TechEd North America 2014 #MSTechEd #SysCtr

After not attending for many years, I will be back at TechEd 2014 North America this year. The reason why is because this will be the first year after the death of MMS. Microsoft merged MMS into TechEd so there will be plenty of management sessions this time.

I will have a presentation at the Cireson booth and talk about some cool SCSM stuff. Come over and have a chat with me –> Cireson Booth, Tuesday, May 13th, 2:30pm

I will travel with some mates of my company, Stefan Roth (ex scomfaq), Stefan Johner (scsmlab.com), Martin Wüthrich and Christian Herzig (sccmfaq.ch). So there will be quite some itnetx power in Houston! Looking forward to a great week and meet nice folks and of course my MVP friends!

Cheers
Marcel

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Service Manager: Count the number of incident support group changes

A customer of mine recently asked me if it’s possible to easily see (and later also use reports for), how many times an incident was moved between support groups. There are different approaches for this and in this post I will describe a simple solution for that.

Continue reading

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System Center Cloud & Datacenter Management MVP for another year! #SysCtr #SCCDM

Today I was re-awarded with the Microsoft Most Valuable Professional award for System Center Cloud & Datacenter Management. Looking forward to another year of interesting talks, meetings, conferences, contributions and more. Within this group you have the option to learn new stuff every single day and exchange with well-known experts from around the world – absolutely unique!

Eingebetteter Bild-Link

Special thanks to my MVP leads Christian Booth (@chbooth) and Katrin Letzel (@katko)! Great to be part of this group!

Cheers
Marcel

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SCSM QuickVids for “SCSM 2012/2012R2 Authoring” – Video 3: Create a relationship and a type projection #SCSM

In this video we will extend the VSAE MP project with a relationship and a type projection. The “car” class will be extended with a relationship that will allow to assign a “driver” to car CIs. The type projection will be user to create a new view as well as a custom form (in a later video).

SCSM 2012/2012 R2 Authoring – Video 1: Preparing the dev environment
SCSM 2012/2012 R2 Authoring – Video 2: Create a class
SCSM 2012/2012 R2 Authoring – Video 3: Create a relationship and a type projection

Hint: if you experience bad video quality please download the full video to your local box and start it from there.

Cheers
Marcel

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SCSM QuickVids for “SCSM 2012/2012R2 Authoring” – Video 2: Create a class #SCSM

In this video we will create a first class in our VSAE project. The class will later be used to manage car CIs. Some basic properties with different data types and an enum list will be added to the class.

SCSM 2012/2012 R2 Authoring – Video 1: Preparing the dev environment
SCSM 2012/2012 R2 Authoring – Video 2: Create a class
SCSM 2012/2012 R2 Authoring – Video 3: Create a relationship and a type projection

Hint: if you experience bad video quality please download the full video to your local box and start it from there.

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Speaker@E2E Virtualization Conference in Brussels

This year I will attend the E2EVC in Brussels between May 30 – June 1, 2014. E2EVC is a non-commercial, virtualization community Event. The main goal is to bring the best virtualization experts together to exchange knowledge and to establish new connections. E2EVC is a weekend crammed with presentations, Master Classes and discussions delivered by both virtualization vendors product teams and independent experts.

If you also attend this conference drop me a message to make sure we can enjoy some beers!

Ah and by the way, I will present 2 sessions at the conference together with Stefan Johner. Make sure you don’t miss those!

Session “Windows Azure Pack W(r)AP-Up or “How to extend the Windows Azure Pack”

WAP is actually hyping and is a great infrastructure not only for service providers but also for enterprise IT departments. You might already know what WAP is, so we will not cover that again. However, you should join this session if you want to learn about the capabilities to extend the delivered Windows Azure Pack features. Marcel and Stefan will demonstrate how you can connect WAP to other surrounding management systems by using SMA runbooks or by adding your very own resource providers to extend the admin and tenant portals with complete new functionalities. Join us and start your WAP extension journey today

Session “Extend Microsoft System Center with your very own identity management solution”

When using Microsoft System Center it very often comes to the point where customers are asking for integrated identity management. We all know that there is FIM, but this does not always cover what you need. Sometimes it’s easier and more flexible to fully integrate that solution directly into your System Center infrastructure. During the last years, Marcel and Stefan have built multiple identity management solutions using System Center Service Manager and System Center Orchestrator for different customers. Join this session and learn how to extend the Service Manager CMDB to allow identity management by using self-service approaches for processes like “employee joiner”, employee leaver” and many more.

Cheers
Marcel

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