Author Archives: Marcel Zehner

System Center Universe Europe – this was SCU 2014

The annual community conference “System Center Universe 2014 Europe” was executed September 17-19 2014 in Basel-Switzerland. 370 people from 20 different countries made it to the conference to learn, present, discuss, meet and have fun. From the feedback we received … Continue reading

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Service Manager: Create a “Reviewers” object by using PowerShell #SCSM

You might be aware that Service Manager allows you to use Review Activities (RA) in a SR or CR to approve requests. RAs can be easily added to the process in the SCSM console. After adding the RA, you must … Continue reading

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System Center Universe is coming closer – some facts before we get started! #SCU_Europe

System Center Universe Europe is the European community event of the year if you are interested in Microsoft cloud, datacenter and workplace topics. Happening in Basel-Switzerland from September 17-19 2014, top speakers and community experts from around the world will … Continue reading

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SCSM Customizations Presentation @SCUG_NL/@hypervnu Summer Night #SCSM

On June 26th 2014 I had the chance to present a SCSM session at the Dutch System Center user group during their annual Summer Night event. It was a great event with lots of content around System Center, Hyper-V and … Continue reading

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Create a report for “Support Group Changes”

A while ago I published an article that explained how you can create a custom workflow to count incident support group changes. This is an easy way to go for those incidents that were pushed back and forth between support … Continue reading

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Speaker@HASMUG #TE14D5 after TechEd 2014 US #SysCtr #SCSM

TechEd 2014 US will happen in a few days. From May 4-8 2014, tons of excellent sessions and content will be presented during the conference and I am really looking forward to learn new stuff, meet friends and of course … Continue reading

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Marcel@TechEd North America 2014 #MSTechEd #SysCtr

After not attending for many years, I will be back at TechEd 2014 North America this year. The reason why is because this will be the first year after the death of MMS. Microsoft merged MMS into TechEd so there … Continue reading

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