Daily Archives: 02/01/2011

CSV Import of Objects

Posted on 02/01/2011 by Marcel Zehner

Sometimes it is necessary to import a bunch of objects at the same time, for instance when you create a new custom class for managing objects that only live in Service Manager and cannot be imported by using connectors. For … Continue reading →

Posted in SCSM | Tagged , , | 9 Comments

Custom Icons for Views and Folders

Posted on 02/01/2011 by Marcel Zehner

When you create your own Views and Folders, Service Manager uses Default Icons. This is fine, but for a better presentation and recognition of views it makes sense to use custom Icons – especially when you have created custom Classes … Continue reading →

Posted in SCSM | Tagged , , | 11 Comments

Relations between Objects

Posted on 02/01/2011 by Marcel Zehner

Sometimes it can be useful to group different objects together. One requirement could be, to group a Computer, a Monitor and a Printer Object together to form a Workplace Object. This could be useful to easily recognize which objects belong … Continue reading →

Posted in SCSM | Tagged , , , , , , | 11 Comments